Our Services
Service and support
Troubleshooting support
For difficult problems that cannot be completely solved, experts from the R&D center will handle them.
On-site service support
On-site fault diagnosis
On-site machine replacement
On-site parts replacement
Remote service support
Remote software upgrade
Online technical support
Remote monitoring data analysis
6 major service features
Vonvenient
Through hotlines, websites, emails, and branch phone numbers, we accept customer inquiries, allowing them to use various convenient methods.
Pay attention to
We actively prioritize our customers’ issues and requirements, delivering proactive solutions and plans to meet their expectations effectively.
Quick
We have multiple service outlets and a large technical team to ensure rapid response to customer needs and provide timely services.
Major
Quickly solve on-site problems, professional customer response, and rigorous processing procedures.
Considerate
Return visits to customers within 72 hours, care about customer feelings, and ensure normal use of products.
